Post by shiyabul on Aug 20, 2024 0:59:05 GMT -5
My old nemesis returned with a vengeance, the challenge of finding an online viable KB with no budget to work with. But this time, I had to find a solution that would work. It was daunting, but I had to find something fast because my team was looking for updated information, and the chat room was getting bombarded with questions.
KNOWLEDGE BASES AND KNOWLEDGE MANAGEMENT https://lastdatabase.com/ SYSTEMS So how does a knowledge management system (KMS) differ from a knowledge base (KB)? A KB provides an efficient way to store structured data logically, stored in one place, and quickly accessible. Perfect for organizations that accumulate a lot of data, such as customer service scripts, product details, or employee information. A KMS goes beyond a KB’s capabilities.
They are more complex, regarding features offered, than KBs and are used in organizations that process and manage large amounts of data. Capturing, organizing, storing, and
KNOWLEDGE BASES AND KNOWLEDGE MANAGEMENT https://lastdatabase.com/ SYSTEMS So how does a knowledge management system (KMS) differ from a knowledge base (KB)? A KB provides an efficient way to store structured data logically, stored in one place, and quickly accessible. Perfect for organizations that accumulate a lot of data, such as customer service scripts, product details, or employee information. A KMS goes beyond a KB’s capabilities.
They are more complex, regarding features offered, than KBs and are used in organizations that process and manage large amounts of data. Capturing, organizing, storing, and
